Takedown Policy

Knowledge Services Online Collections Notice and Takedown Policy

In making material available online the Chartered Insurance Institute (CII) acts in good faith. The Institute respects the rights of copyright holders and endeavours to ensure that all content hosted on the Online Collections website is compliant with UK Copyright law.However, we recognise that sometimes material published online may not be covered by limitation or exception in UK copyright law, may include content that could be considered libellous, defamatory or obscene, or may contain sensitive personal data.

If you have cause to believe that material on this website breaches copyright and/or privacy laws and should not be available online, please contact Knowledge Services in writing, stating the following details:

  1. Your contact details.
  2. Sufficient information, including the full, exact URL where you found the material to allow us to identify it.
  3. The reason for notifying us: copyright law, privacy laws, data protection, obscenity, defamation etc.
  4. If the request relates to intellectual property rights, confirmation that you are the rights holder or their authorised representative.
  5. If the request relates to libel, defamation, confidentiality or personal data, confirmation that you are either the subject or publisher (or their authorised representative) of the material in question.

Upon receipt of your request:

  1. We will acknowledge takedown requests in writing. We aim to acknowledge these within 2 working days and to make an initial assessment of the plausibility of the request promptly.
  2. Where concerns are credible and requests reasonable, we will temporarily remove or disable online access to the relevant material until our assessment is complete and an action agreed to:

(a) republish / re-enable online access to the material without changes;

(b) republish / re-enable online access to the material after making changes agreed; or

(c) permanently withdraw material from the Online Collections website.

  1. Please note it may be necessary for us to seek legal advice before the issue can be fully resolved.

Goodwill guide for re-using images on this website:

We ask that anyone reusing digital images from the online collections apply the following principles:

(a) Respect the creators of the material by ensuring any information relating to the creator is clear and accurate and any ethical concerns are considered.

(b) If adaptations are made to an image these should not be attributed to the original creator or derogatory to them.

(c) Credit the source of the material by providing a link to the Online Collections website in order to encourage others to explore and use the material.

(d) Please enjoy our small contribution to the public domain!